*Operations services

For when the site or the store is the business*

Priority support, monitoring, audits and rescue when something breaks. Each service is requested separately, in the client area.

What is included

  • Each service is bought separately, no bundle required
  • Also for stores hosted elsewhere (monitoring and lock-in rescue)
  • Requests and payments in the client area
  • "From" services are closed in a quote

Who it is for

  • Online stores that lose money whenever they are down
  • Anyone who wants to know, in writing, what to fix on the site and in what order
  • Anyone stuck with a provider who wants the site, domain and email in their name
  • Anyone who lost their site or store and needs it back

The services

Final price in euros. See all prices

  • Priority support

    An add-on to hosting: faster replies and server recovery ahead of everything else. For those who lose money when the shop is down.

    €10 /month per site

    Request: Priority support
  • 24/7 monitoring

    Weekly PDF report on performance and visits (measured without cookies) and an urgent email when the site goes down. Included in the care plans; sold separately for sites hosted elsewhere.

    €2 /month per site or card

    Request: 24/7 monitoring
  • Full audit

    Performance, security, technical SEO, accessibility and legal compliance, with a prioritised list of what to fix.

    €50 per site

    Request: Full audit
  • JoaoDG Legal Pack

    Every legal page your site needs, a cookie banner, the complaints book and an accessibility statement, in your site's language.

    €30 one-off

    Request: JoaoDG Legal Pack
  • Show up in AI answers

    We check how your business appears in ChatGPT, Gemini and Perplexity and tell you what to fix. Implementation from €30.

    €20 audit

    Request: Show up in AI answers
*Operations services

How it works

  1. Pick the service

    In the client area, choose what you need.

  2. Tell us the essentials

    The access you have and what is going on. For "from" services, you get a quote first.

  3. We fix it and report

    You get the result in writing: the report, the list of what to fix or what was restored.

Frequently asked questions

Is monitoring already included in my plan?

Yes, if you have a care plan. Sold separately, it is for stores hosted elsewhere.

What do I get from the audit?

A review of performance, security, technical SEO, accessibility and legal compliance, with a prioritised list of what to fix.

How much does restoring a site that went down cost?

It depends on the access and backups that exist. That is why it has a starting price and the final price is fixed in a quote.

Shall we put your business online?

Tell me what you need and get a fixed-price quote within days.